The changing nature of retail

JOSEPHS® - Die Service Manufaktur is a project by the Fraunhofer IIS - Center for Applied Research on Supply Chain Services SCS and the FAU Erlangen-Nurembergs' chair of Information Systems 1. This open shop in downtown Nuremberg invites visitors to co-create the future of services and products.

JOSEPHS® is a three year project, researching, amongst others, about how customers actively participate in innovation for goods and products, about how firms learn from working together with customers in direct interaction and about how experiments with prototyping and innovation tools can lead to further development of the latter.

JOSEPHS® is part of the project "Service Factury Nuremberg", funded by the Bavarian Ministry of Economic Affairs and Media, Energy and Technology. 

Contact Person: 

Contact Email:
+49 (0)911 5302 370

Project Period: 


Project Status: 



  • Future of Work

Project Partners: